On the launch of the G5 this store had no devices. On top of that they said "no stores have the device, LG sends them out today" so I called another store and they did in fact have the device in Stock. So besides them being completely unaware (tried to get me to pre order it on launch day) they also lied to me. Very very poor customer service and job skills.
Will never deal with Sprint again. We are letting our plan expire this September, but back in March I inquired about leasing a new iPhone 7 with the iPhone forever program (12 month lease) and the intention of buying it because there was a promotion 50% off the lease. Seemed like a good deal.
MetroPCS sold me an iphone SE for $100 and 6Gs for $40/month, now that is a good deal!
Very helpful staff. Great deals
The salesman, who's name I will not mention, neglected to tell me that breaking the lease voids all promos and now I owe more than double! When I was inquiring about the iPhone 7 upgrade, I had told him several times we were breaking the lease in Sept and SPECIFICALLY asked how much I would have to pay to buy out the lease. He lied to me to make the sale and said it would just be 7 remaining months (12 months total) at the 50% discounted rate. But its actually 13 months (18 total) at the FULL rate! He said the promo wouldn't be in the lease agreement but sent as a credit; so I had no way of documenting his false information.
I confronted him on the phone and he plead ignorance and just referred me to the 1-800 corporate line to waste hours of my time with probably no resolution. I am so upset with this company, and specifically the man who "doesn't remember" our interaction! I'm a smart shopper, we talked for over an hour about all of the costs and details. Why would I agree to pay $500+ to lease a phone?? Never again, corporate phone service.
Grate please kind of busy some times good people
Worst service ever. Thank you for deleting all my contacts and pictures you said you were saving to put on my new phone. You really suck!!!! The 20% off the new phone case really not a good substitute for completely deleting everything.
Sprint Store is a US Electronics Store based in Rutland, Vermont. Sprint Store is located at 235 S Main St, Rutland, VT 05701, USA.
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