Thank You.
Horrible customer service, they don't care about they patient just the money in their pockets. Had to pay $500 to sit in the waiting room for 15min, called to confirm that's what the charge was from and they confirmed it was. I spoke with multiple staff about disputing that charge or lowering it, they wouldn't budge a dollar or seemed to care at all just old me "it is what it is". I would of just sat outside if that was the case.. I would advise anyone to go anywhere else. Rutland Reginald is a scam.
This place always drops the ball, don't get me wrong there are some really good hard working doctors and nurses, but they take forever to drain your insurance and my father has had very bad experiences here. Father left with staph infection before, sent home 3 times in a week when Lyme disease was attacking his nervous system "we don't see anything wrong you can go home" as he had bell's palsy.
Joe's brother,
Excellent and attentive doctors, nurses, and staff. The orthopedic surgeons are the best - they implement Best Practices by showing the patient the films, explaining the condition/diagnosis, and recommending a course of treatment to ameliorate symptoms, first, and finally discussing long-term concerns. RRM Center has improved markedly. With an on-site Coop serving and selling fresh vegetables, pasture-raised meat, and slow burning carbs like baked sweet potato and quinoa, the medical center could truly serve the needs of the Rutland community.
Peter
The fifth floor palliative care team at RRMC provided the kind of care for my brother "Joe" (Robert J. Albert) that I would wish for any patient at the end of life. The 30 -40 staff members (RNs,LNAs, housekeeping, engineering, physicians, musician, nutritionists, etc) who served Joe with such respect, patience,dignity and Heart in his final weeks of life were, for me, all models of exceptionally proactive, professional, effective, and caring providers. Having been a Community Care Associate Health Care (Gerontology) provider for 40 + yrs, I can say that never have I seen such excellence as I witnessed on your fifth floor. I ask only one thing; that is that you send your staff leaders far and wide to share your methods, your ethics, your genuine joy as you serve patients in your care. Your 'fifth floor' staff are simply amazing and inspiring.
just got a call from pulmonary rehab, been waiting for 2 years to get in, I was told today that I turned them down last march, They never called me and I was told well it was in your file, obviously it was a mistake. That pulmonary unit has some problems that they need to get straightened out.
Rutland Regional Medical Center is a US Hospital based in Rutland, Vermont. Rutland Regional Medical Center is located at 160 Allen St, Rutland, VT 05701, USA.
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