Good people. Friendly service.
I went in to change my number a different plan and was told no one could help me. Additionally, I was bombarded with sales pitches for devices and services I expressed no interest in purchasing and was repeatedly badgered after politely saying I was not interested. After two hours on the phone with Verizon tech support, my number has still not been switched over to the new account, and the individual I spoke to on the phone seemed poorly trained and unfamiliar with the process. I went through a similar changeover a few years ago and none of these issues were present. At that point, the entire changeover took about 10 minutes and was completed at the store. This review is not intended to reflect poorly on the employees at this particular store, as this seems to be a corporate issue and not one attached to local stores, but I find it ridiculous that a seemingly simple process should consume half the day. It’s too bad Verizon is the only service with decent coverage in this area. As soon as any of the other networks step up in that regard I’ll be switching to someone (anyone) else.
My go to phone store. Love their unlimited prepaid plan
Tyler is great! I have had bad experiences with different cellphone carriers with customer service but Tyler was patient, professional and so helpful. Give this guy a raise!!
Excellent well trained staff. Knowledgeable about new products without being pushy salespeople. Great for troubleshooting as well. Sometimes there can be a wait at the store during peak busy times.
Verizon is a US Store based in Rutland, Vermont. Verizon is located at 324B Us Route 7 S, Green Mountain Plaza, Rutland, VT 05701, USA.
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